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DOA computer hardware

PostPosted: Sat Aug 28, 2021 10:42 pm
by lady_*nix
So today I went to Microcenter with a (strong, able bodied) friend and sank a bunch of my first paycheck into components for a desktop computer. Six-core AMD CPU, nice compact motherboard, 16 GB RAM, etc.

Got home, spent 3 hours assembling the desktop... it was completely DOA. Not only does it not POST or power on, the PSU fan doesn't even start.

I wound up Lyfting with it back to Microcenter and bringing it to their repair people. $40 flat fee for diagnosis, gods only know what for repair. I should have an answer by Tuesday at the earliest.

I know they'll probably point out something simple or obvious ("It's the PSU, duh") but worried about worst case scenarios. I've been scammed and flaked out on a lot, and also just... you know... "Hey dummy you ESDed the whole thing, every electronic component is fried, you'll need to pay for everything over again plus assembly costs." Which seems unlikely, but *gestures at my extensive history of bad luck*

Meanwhile, my work laptop got stuck at a FedEx distribution center and shipped back to sender for unknown reasons, so I'm going to have to spend next week still doing work on my personal laptop, a Surface Pro 3 with 8 GB of RAM. Yaaaaay me.

Re: DOA computer hardware

PostPosted: Mon Aug 30, 2021 4:06 pm
by Rommie
That seems wild for a brand new setup when you just bought everything from them and it could just be a faulty part, but they make you pay anyway for diagnostics. No such thing as a lemon law if you have the receipt?

Re: DOA computer hardware

PostPosted: Thu Sep 02, 2021 12:38 pm
by lady_*nix
Fortunately I was able to get it repaired at Microcenter... turned out to be a really stupid error on my part :lol: They were nice and only charged for the diagnosis. Yeah, I haven't built a computer in like a decade, and it shows. :oops:

Re: DOA computer hardware

PostPosted: Thu Sep 02, 2021 4:06 pm
by geonuc
Stupid error: been there, done that. Repeatedly.

Re: DOA computer hardware

PostPosted: Thu Sep 02, 2021 10:27 pm
by lady_*nix
ID10T error, PEBKAC... yup :lol:

Re: DOA computer hardware

PostPosted: Sun Sep 05, 2021 3:07 am
by code monkey
glad the problem was solved so quickly and (relatively) painlessly. now go and enjoy your new system.

btw did you learn anything about flying off the handle and expecting the worst?

Re: DOA computer hardware

PostPosted: Sun Sep 05, 2021 3:09 pm
by lady_*nix
Thanks cm, and uh... yes I hope I did? :lol: